Contact Us | Contactanos

Contact Us | Contactanos

We care and want to ensure that your ride with us is enjoyable. To learn more about our services or to let us know of any problems you experience or questions you may have, you can reach us on the web, by phone, through the mail or you can visit our staff at the new Bridgeport Bus Station or our administrative offices:


By phone:

Please Call (203)-333-3031 (203-330-0668 TTY/TDD)
Monday through Friday 6:00 am to 6:00 pm
Saturday 8:00 am to 12:00 pm


By Bus:

Visit our customer service representatives at the information window in the Bridgeport Bus Station, 710 Water Street, Bridgeport between the hours of 6:00 am and 6:00 pm. Weekdays and 8:00 am to 12:00 noon on Saturdays.


Complete a Survey

The best service improvement ideas come from our riders. We have conveniently placed customer satisfaction surveys on-board all of our buses and on our website. Click here to go to our on-line feedback page. Please take a moment to let us know if we are meeting your needs and tell us about any service improvement ideas you may have.


Travel Training

If you are uncertain about how to use the bus and would like one-on-one travel training, we would be glad to help. You can arrange a travel training appointment by calling (203) 366-7070 Ext. 103


Request a Speaker

If you would like a representative of the GBT to attend your next company, agency, or community group meeting, we'll be there. To arrange for a GBT speaker, fill out out this form or call (203) 366-7070 extension 124.


Additional Informational Materials

Additional materials are available for you or your organization:

  • GBT Rider's Guides - A complete guide with everything a rider needs to use GBT services including route maps, schedule and fare information.
  • Getting There - Making it Easy to Get to Work - A pocket Guide to Employment Transportation Resources in Southwestern Connecticut
  • Getting On Board - The Southwestern Connecticut Accessible Transportation Guide

To order a supply of these materials for your organization, please call 203-366-7070 extension 103.


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Rider Alerts

Jul 29, 2015

Heat Advisory

GBT bus station is open to the public as cooling center on Wednesday July 29 and Thursday July 30 from 11pm to 7 pm.


Aviso de calor extremo 

Estación de Autobuses abierta al público para refrescarse el miércoles 29 de julio y el jueves 30 de julio de 11 am a 7 pm.

Jul 28, 2015

Bus Route Deviations at Trumbull Mall, 7/29-7/31

There will be paving operations at the Trumbull Mall, beginning on Wednesday, 7/29/15, through the end of the day on Friday, 7/31/15.


GBT will still be servicing the stop located on the north side of the Mall property. However, there may be some minor deviations and delay in getting there.


Desvíos en rutas de autobuses en Trumbull Mall, 7/29-7/31

Del miércoles 29 al viernes 31 de julio de 2015 se realizarán tareas de pavimentación en Trumbull Mall.


Los autobuses de GBT seguirán parando en el lado norte del Mall. Sin embargo, podría haber algunas desviaciones y por ello ciertas demoras menores en el servicio.

More info »

We'd Like to Hear From You

Report it.

Use this form if you need to file a complaint or report an issue or problem that pertains to bus service.


Shout Out!

Did someone at GBT help you solve a problem? Was your bus driver exceptionally courteous or helpful? Whatever it is, we want to know!


Suggest It!

Use this form if you have a request or a suggestion. We can't get better without your help!