Please Call (203)-333-3031 (203-330-0668 TTY/TDD)
Monday through Friday 6:00 am to 6:00 pm
Saturday 8:00 am to 12:00 pm
Visit our customer service representatives at the information window in the Bridgeport Bus Station, 710 Water Street, Bridgeport between the hours of 6:00 am and 6:00 pm. Weekdays and 8:00 am to 12:00 noon on Saturdays.
Complete a Survey
The best service improvement ideas come from our riders. We have conveniently placed customer satisfaction surveys on-board all of our buses and on our website. Click here to go to our on-line feedback page. Please take a moment to let us know if we are meeting your needs and tell us about any service improvement ideas you may have.
If you are uncertain about how to use the bus and would like one-on-one travel training, we would be glad to help. You can arrange a travel training appointment by calling (203) 366-7070 Ext. 103
Request a Speaker
If you would like a representative of the GBT to attend your next company, agency, or community group meeting, we'll be there. To arrange for a GBT speaker, fill out out this form or call (203) 366-7070 extension 124.
Additional Informational Materials
Additional materials are available for you or your organization:
To order a supply of these materials for your organization, please call 203-366-7070 extension 103.
Route 5 Detour
Effective immediately. Snow buildup along Scofield Avenue, Canfield Avenue and Brewster Avenue have caused these roads to become narrow and unsafe for GBT to operate on. As such, GBT’s Route 5 will not be operating on these roads or on Fairfield Avenue, west of Wordin Avenue. GBT will resume service on these roads once they become safe to operate on.
ATENCIÓN: Desvío de Ruta 5
Vigente en forma inmediata. La acumulación de nieve a lo largo de Scofield Avenue, Canfield Avenue y Brewster Avenue ha hecho que dichas avenidas hayan quedado más angostas y por eso GBT no puede circular por ellas de manera segura. Debido a eso la Ruta 5 de GBT no circulará por allÍ ni por Fairfield Avenue al oeste de Wordin Avenue. GBT volverá a circular por esas avenidas cuando sea seguro hacerlo.
Use this form if you need to file a complaint or report an issue or problem that pertains to bus service.
Did someone at GBT help you solve a problem? Was your bus driver exceptionally courteous or helpful? Whatever it is, we want to know!
Use this form if you have a request or a suggestion. We can't get better without your help!