Please Call (203)-333-3031 (203-330-0668 TTY/TDD)
Monday through Friday 6:00 am to 6:00 pm
Saturday 8:00 am to 12:00 pm
Visit our customer service representatives at the information window in the Bridgeport Bus Station, 710 Water Street, Bridgeport between the hours of 6:00 am and 6:00 pm. Weekdays and 8:00 am to 12:00 noon on Saturdays.
Complete a Survey
The best service improvement ideas come from our riders. We have conveniently placed customer satisfaction surveys on-board all of our buses and on our website. Click here to go to our on-line feedback page. Please take a moment to let us know if we are meeting your needs and tell us about any service improvement ideas you may have.
If you are uncertain about how to use the bus and would like one-on-one travel training, we would be glad to help. You can arrange a travel training appointment by calling (203) 366-7070 Ext. 103
Request a Speaker
If you would like a representative of the GBT to attend your next company, agency, or community group meeting, we'll be there. To arrange for a GBT speaker, fill out out this form or call (203) 366-7070 extension 124.
Additional Informational Materials
Additional materials are available for you or your organization:
To order a supply of these materials for your organization, please call 203-366-7070 extension 103.
Alert (REVISED): GBT 14 and 19X Route Changes
The Route 19x and Route 14 are no longer able to turn around at the Goodwill on Monroe Turnpike (Route 111). Instead, buses will make a left onto Cross Hill Rd., then left onto Elm St., then a right onto 111 South. Stop & Shop will be serviced at the southbound stop only.
Aviso (REVISIÓN): Cambios en las Rutas 14 y 19X
Las Rutas 19x y 14 ya no darán la vuelta en el Goodwill de Monroe Turnpike (Ruta 111). En su lugar, esos autobuses tomarán a la izquierda en Cross Hill Rd., luego a la izquierda en Elm St. y finalmente a la derecha en la Ruta 111 en dirección al sur. Stop & Shop tendrá una parada únicamente en la acera con dirección al sur.
Use this form if you need to file a complaint or report an issue or problem that pertains to bus service.
Did someone at GBT help you solve a problem? Was your bus driver exceptionally courteous or helpful? Whatever it is, we want to know!
Use this form if you have a request or a suggestion. We can't get better without your help!