Bus schedules are a handy tool to help you plan your trip. Schedules will tell you where you can board the bus, where you can get off the bus and the times that you can travel. If you need assistance planning your trip, please call a Customer Service Representative at 203-333-3031, as follows:
Boarding the Bus
Be sure to be at the bus stop a few minutes ahead of the scheduled arrival time. Bus stop signs are located every few blocks throughout the service area. When the bus approaches, please wave it down to signal that you want it to stop for you. After the bus has come to a complete stop, it is safe to board. Board the bus using the front door and pay the proper fare. Take a seat as quickly as possible.
Getting off the Bus
About one block from your bus stop, signal the drivers to stop and let you off by pressing the rubber strip next to the window or pulling down on the yellow cord above the window. A chime will sound to alert the driver. The driver will pull over at the next available bus stop to let you off. Please do not stand up until the bus has come to a complete stop. Get off the bus through the rear door. For your safety, please do not cross the street until after the bus has driven away and watch out for local traffic!
Your Driver Can Help
If you're not exactly sure where you need to get off, feel free to let your driver know your destination at the time you board. The driver will alert you when the bus is approaching your stop.
During Severe Winter Weather
Snow and ice are a fact of life in New England. The times listed on the schedules are approximate and are subject to delays from weather or other conditions. Please keep this in mind when planning your trip. In the event of bad weather, please visit our home page for up-to-date information or tune to:
Holiday Service Schedules
GBT bus service operates 365 days/year. However, there are different levels of service on Weekdays, Saturdays and Sundays. When there are certain holidays, GBT operates its service according to Saturday or Sunday service levels, depending on the holiday. Below is a list of holidays and the type of service we operate on them:
Lost and Found
Please remember to take all of your belongings with you. When you are getting ready to leave the bus, take a moment to look around you for your keys, books, cell phones, etc.
If you think you left something on the bus, please call 203-333-3031 Monday - Friday from 6:00 a.m. to 6:00 p.m. and Saturday 8 a.m. to 12 noon. If your item has been turned in, we'll hold it for you so you can retrieve it.
If you find something someone left behind, please report it to your driver or turn it in at the information window in the Bus Station.
Lost and Found Office Hours:
Traveling to a Bus Stop
Please use caution traveling to and from any bus stop. Always use crosswalks and watch for traffic. Always stand back as the bus approaches and never run after a bus. When getting off a bus, please wait for it to pull away before crossing the street - never cross the street in front of the bus, as oncoming traffic can't see you and may not stop.
Cameras on the Bus
For your safety and security, activities on the bus may be recorded by video cameras. Any recordings made by the GBT may be turned over to the appropriate authorities.
See Something? Say Something!
If we all work together, we can increase the safety and security of our public transportation system.
Be aware of:
If you notice any of these things:
Project Safe Place is a program to assist young people in crisis situations. The program works by creating a network of “safe places” — business and public locations that display the safe place sign on their property. GBT buses are designated safe places. When a youth in a crisis situation enters a bus and requests help through the safe place program, a process is set in motion to provide assistance. For more information about Project Safe Place, please call 203-366-7070.
We're Committed to Your Safety & Security
Please Take Note: Violence on Transit Systems is illegal. It is a federal crime to commit acts of terrorism or violence — or to threaten such acts — against transit systems and transit system employees. This includes acts intended to cause death or injury to transit system employees and/or passengers.
All GBT buses are equipped to carry your bicycle. Our bike racks can accommodate a wide variety of bicycles and the loading time is minimal. Bike racks are "first come, first serve" with a two-bike maximum per bus.
Loading a Bike:
Unloading a Bike:
Route 5 Detour
Snow buildup along Scofield Avenue, Canfield Avenue and Brewster Avenue have caused these roads to become narrow and unsafe for GBT to operate on. As such, GBT’s Route 5 will not be operating on these roads or on Fairfield Avenue, west of Wordin Avenue. GBT will resume service on these roads once they become safe to operate on.
ATENCIÓN: Desvío de Ruta 5
La acumulación de nieve a lo largo de Scofield Avenue, Canfield Avenue y Brewster Avenue ha hecho que dichas avenidas hayan quedado más angostas y por eso GBT no puede circular por ellas de manera segura. Debido a eso la Ruta 5 de GBT no circulará por allÍ ni por Fairfield Avenue al oeste de Wordin Avenue. GBT volverá a circular por esas avenidas cuando sea seguro hacerlo.
Catch a GBT bus at any of our 1500 locations.