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Rider Outreach: Services & Training

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Featured Campaign: New Fare Box Training

While GBT was installing new fare boxes, training videos were created in English and Spanish and were posted the website and were promoted via social media:

 

 

 

 

Website & Mobile

Originally launched in 2010, the GBT website is mobile device compatible and is continually updated to provide the latest information to riders including Routes, Maps and Schedules; Clickable System Map; Rider Information including information for new riders; interactive features such as a real-time bus tracker, and a trip planner. Since August of 2011, the majority of visitors to the site arrive via mobile device.

 

 

 

 

 

Riders Guide

GBT produces a comprehensive system guide each year which includes a full color system map, route specific maps and schedules, and general information about the system such as fares. Below are graphic examples from our current guide:

 

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