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Rider Outreach: Services & Training

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Featured Campaign: New Fare Box Training

While GBT was installing new fare boxes, training videos were created in English and Spanish and were posted the website and were promoted via social media:

 

 

 

 

Website & Mobile

Originally launched in 2010, the GBT website is mobile device compatible and is continually updated to provide the latest information to riders including Routes, Maps and Schedules; Clickable System Map; Rider Information including information for new riders; interactive features such as a real-time bus tracker, and a trip planner. Since August of 2011, the majority of visitors to the site arrive via mobile device.

 

 

 

 

 

Riders Guide

GBT produces a comprehensive system guide each year which includes a full color system map, route specific maps and schedules, and general information about the system such as fares. Below are graphic examples from our current guide:

 

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Rider Alerts

Feb 16, 2018

Winter Weather Alert

We are monitoring the approaching snow storm. Riders should expect delays and possible service disruptions. Please leave extra time for travel and check back regularly for any service change updates. Stay warm, stay safe!

Alerta de tormenta de nieve

Estamos monitoreando la tormenta de nieve. Probablemente se producirán demoras en el servicio. Recuerde que podría necesitar más tiempo que el habitual para su viaje y que puede regresar aquí para enterarse de cualquier cambio en el servicio. Manténgase abrigado y seguro.

Feb 15, 2018

Presidents’ Day Service
On Monday, February 19, 2018, Presidents’ Day, GBT will be operating on a Saturday schedule. Routes 22x and 23 will also operate.

Servicio durante el Día de los Presidentes
El lunes 19 de febrero de 2018 (Día de los Presidentes) GBT operará según el horario de los sábados. Las Rutas 22x y 23 también estarán operativas.



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