Page Published: 3/5/2020 | Page Last Updated: 3/23/2020, 3:46 PM

TOPICS: Overview/ Letter from the CEO ● Latest News ● Frequently Asked Questions ● GBT’s Cleaning Program ● Prevention Tips ● Resources

GBT Coronavirus Information

Letter from the CEO

March 5, 2020


We know that many people have been concerned about coronavirus and are wondering what we, here at GBT, are doing to ensure the safety of our riders, our drivers, and our whole transit system. Since mid-January, we have been monitoring the situation and have been working with local, state, and national agencies and organizations to plan for this.

This is a situation that is quickly evolving and we are monitoring it daily. As it continues, we will be working closely with local public health and emergency departments and responding as the circumstances change in our community.

We’ve put together information and resources on this page to help you prepare and take preventative actions. It’s important that everyone take steps to reduce the spread of coronavirus. As this situation develops, we will be posting updates to this page.

If you have any questions or comments, please submit them here.

Doug Holcomb
Chief Executive Officer, GBT

Latest News

Get the Latest News

3/23/2020Newsletter – Coronavirus News #3 for GBT Riders & the Public

3/19/2020Newsletter – Coronavirus News #2 for GBT Riders & the Public

3/17/2020Newsletter – Coronavirus News for GBT Riders & the Public

3/15/2020 – FAQ Updated With New Questions and Answers.

3/12/2020 – Frequently Asked Questions (FAQ) Section Added to This Page. You can submit a question here >>

3/4/2020 – GBT Activates Enhanced Sanitizing Program

Frequently Asked Questions

Although there is no guidance from public health professionals that masks and/or gloves are necessary, GBT drivers are permitted to wear masks that do not block their vision or impact the operation of the bus. GBT is not in a position to state whether a mask or respirator is of any health benefit to drivers. Also, please remember that bus drivers rely on members of the public to follow public health direction to not travel when sick, wash hands frequently, cover that cough or sneeze, and use hand sanitizer.

In addition to the nightly cleaning and enhanced attention to disinfecting high-touch areas we began last week, this week,  GBT will begin thorough disinfecting of city buses and ADA paratransit buses on a rolling schedule with a target of a full disinfecting treatment of each bus weekly.

Good question. There are no current plans to alter GBT bus routes or schedules. Any changes to routes or schedules would be made only after consultation with State officials and health care professionals. If there are changes in the future, we will let riders know as soon as possible in advance through our website, our Facebook page and Twitter feeds as well as staff at the bus station in Bridgeport.

Effective March 20, 2020, the GBT Bus Station Building at 710 Water Street in Downtown Bridgeport will be closed to the public. There will be no access to the building or bathrooms, and GBT ticketing will be closed until further notice. The terminal platforms will be open for riders.

Additionally, we have stepped-up our facility cleaning and are paying close attention to “high touch” areas. But this may change. If there are any changes to the schedule for the terminal, we will let our riders know in advance through the scrolling signs at the terminal, on our website and through our Facebook page and Twitter feeds.

You can get information directly to your email in-box. If you would like to receive regular updates during the event, please sign up for the GBT newsletter.  We will be sending updates as soon as we have any important information for our customers.

GBT’s Cleaning Program


Routinely, buses are cleaned every night before going into service the next day. This week we have introduced a more robust cleaning program. GBT crews currently clean and wipe down every bus at the end of service. As an added measure and beginning this week, our crews are putting extra effort into disinfecting “high touch” areas on board like hand straps, hand holds, seat backs, and stop signal pull cords and strips.

These measures are only part of the equation. These areas can become dirty again during service when touched by passengers. We will be assessing the cleaning and disinfecting program regularly but remember, the public health recommendations from the Centers for Disease Control (CDC) are the best guidelines for prevention and apply to public transportation too.

Prevention Tips

Wash Your Hands

We are urging everyone to follow CDC guidelines:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces often.

More prevention information is available at the CDC –


Centers for Disease Control – Coronavirus page

State of Connecticut – Coronavirus page

State of Connecticut – Coronavirus Hotline – Call 211 or text “CTCOVID” to 898211

CT Joint Information Center (JIC)
Open 24/7

Follow the JIC on Social Media
Twitter – @COVID19CT
Facebook – CTCOVID19Response