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Contact Us

Let’s get in touch.

We care and want to ensure that your ride with us is enjoyable. To learn more about our services or to let us know of any problems you experience or questions you may have, you can reach us on the web, by phone, through the mail or you can visit our staff at the new Bridgeport Bus Station or our administrative offices.

By Phone

(203) 333-3031

Monday – Friday
8:30am – 4:30pm

Weekends & Holidays
8:30am – 4:30pm

By Bus

Visit our customer service representatives at the information window in the Bridgeport Bus Station, 710 Water Street, Bridgeport between the hours of 6:00 am and 6:00 pm. Weekdays and 8:00 am to 12:00 noon on Saturdays.

Let Us Know Your Thoughts

The best service improvement ideas come from our riders. We have conveniently placed customer satisfaction surveys on-board all of our buses. Click here to go to our on-line feedback page. Please take a moment to let us know if we are meeting your needs and tell us about any service improvement ideas you may have.

Travel Training

If you are uncertain about how to use the bus and would like one-on-one travel training, we would be glad to help. You can arrange a travel training appointment by calling (203) 366-7070 Ext. 103

Additional Informational Materials

Additional materials are available for you or your organization:

  • GBT Rider’s Guides
    A complete guide with everything a rider needs to use GBT services including route maps, schedule and fare information.

To order a supply of these materials for your organization, please call 203-366-7070 extension 100.

Passenger Advisory Committee

GBT holds regularly scheduled open public meetings, which serve as listening sessions regarding various aspects of GBT’s service and programs, including schedules, routes, shelters, bus stops and the deployment of new technologies. This is an opportunity for our riders and people from throughout the communities we serve to learn more about GBT’s programs and provide comment. All riders are encouraged to attend these meetings.

Click here to see a list of upcoming Passenger Advisory meetings.