Let’s get in touch.
We care and want to ensure that your ride with us is enjoyable. To learn more about our services or to let us know of any problems you experience or questions you may have, you can reach us on the web, by phone, through the mail or you can visit our staff at the new Bridgeport Bus Station or our administrative offices.
By Phone
(203) 333-3031
Monday – Friday
6:00am – 6:00pm
Weekends & Holidays
8:30am – 4:30pm
By Bus
Visit our customer service representatives at the information window in the Bridgeport Bus Station, 710 Water Street, Bridgeport between the hours of 6:00 am and 6:00 pm. Weekdays and 8:00 am to 12:00 noon on Saturdays.
Let Us Know Your Thoughts
The best service improvement ideas come from our riders. We have conveniently placed customer satisfaction surveys on-board all of our buses. Click here to go to our on-line feedback page. Please take a moment to let us know if we are meeting your needs and tell us about any service improvement ideas you may have.
Travel Training
If you are uncertain about how to use the bus and would like one-on-one travel training, we would be glad to help. You can arrange a travel training appointment by calling (203) 366-7070 Ext. 103
Request a Speaker
If you would like a representative of the GBT to attend your next company, agency, or community group meeting, we’ll be there. To arrange for a GBT speaker, fill out out this form or call (203) 366-7070 extension 124.
Additional Informational Materials
Additional materials are available for you or your organization:
- GBT Rider’s Guides – A complete guide with everything a rider needs to use GBT services including route maps, schedule and fare information.
To order a supply of these materials for your organization, please call 203-366-7070 extension 103.