Customer Service

We’re interested in your thoughts

We at GBT want to ensure that you have an enjoyable experience while aboard our buses. Please reach out to us if you have a problem or an idea or suggestion. You may contact us at any time by visiting us on the web, by phone, through email, or direct mail.

How to Contact Us

Welcome to our customer service page. Please select the type of feedback you would like to submit from the “Type of Event” drop-down menu below:

To help us review and respond to your report as efficiently as possible, please complete as many fields as you can.

Fill out my online form.

Call Us

You can call a customer service representative at 203-333-3031 everyday from 8:30am – 4:30pm.

Email

You can email us at: info@gogbt.com

Direct Mail

Or, you can mail us at:
Customer Service
One Cross Street
Bridgeport, CT 06610