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Coronavirus News #16 ● for GBT Riders & the Public

Coronavirus News for GBT Riders & the Public

Front Door Boarding and Fare Collection Begins on October 5th

GBT has continued operating throughout the pandemic with many modifications to our services. Some of the changes that were made in March included asking riders to board through the rear doors and suspending the collection of fares. Along with other transit agencies in the State, GBT will begin collecting fares and resuming front door boarding on October 5th. Please continue to exit through the rear door.

Wear A Mask. Protect Yourself. Protect Others. #InThisTogether

Stay Away from The Driver and Avoid Unnecessary Conversation

When we begin boarding through the front door, riders will notice a new shield in the driver area. Please keep your distance from the driver and avoid any unnecessary conversation with the driver.

Water Street Station Reopens on October 5th

Train Connection at GBT Water Street Bus Station

On October 5th, GBT will be reopening the Water Street Station for pass sales and Dunkin Donuts.

For everyone’s safety, there are a few new rules:

  • The hours for the building will be 6:00 am to 10:00 pm, to allow for additional cleaning and disinfecting in the evenings
  • Pass sales will be from 9:30 am – 6:00 pm on Mondays and Wednesdays and 6:00 am to 2:30 pm on Tuesdays, Thursdays and Fridays.
  • No more than 15 people at one time will be allowed in the building
  • Seating will not be available in the building and visitors may not dwell in the lobby
  • Use of public restrooms will be limited to one person at a time ― we’re sorry for the inconvenience
  • There will be no access to the second floor
  • Masks are required at all times while in the building

Stay Outside if You Can

Please do not stay inside the Water Street Station. Generally speaking, with a disease like Covid-19, the more people breathing, coughing, and talking into the same air in a confined space, the greater the risk there is of being infected by the virus. Stay out in the fresh air when you can.

Masks are Required on Buses

Wear A Mask. Protect Yourself. Protect Others. #InThisTogether

The single most important thing we can all do together to prevent the spread of Covid-19 is to wear masks. All riders are required to wear a mask while on the bus, at bus stops, and at the Water Street Station – both inside and outside. This requirement is part of an Executive Order by Connecticut Governor Lamont, which remains in effect.

Mask Give-Away at the Bus Station

Wear A Mask. Protect Yourself. Protect Others. #InThisTogether

Monday, October 5, 2020
7:00 – 9:00 am
4:00-6:00 pm

*While supplies last.

Stay safe and help keep others safe.

Staying Safe During the Pandemic

In addition to your mask, please remember these simple guidelines:

  • Do not travel if you are sick or suspect you may be sick
  • Do not travel if you do not have to
  • Do not use public transportation if you have recently returned from a travel restricted State
  • Cover your cough or sneeze
  • Wash your hands with soap and water often
  • Use hand sanitizer frequently



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