5M+ Bus Rides in Bridgeport

Public transportation is vital to all Connecticut residents. It:

  • Helps commuters get to and from jobs
  • Reduces highway congestion and contributes to a healthier environment
  • Fosters the state’s economic viability and growth
  • Empowers people to move up the socio-economic ladder
  • Enables seniors to age at home
  • Assists people with disabilities to participate productively in the community
  • Is safe and efficient and plays an important role in emergency response and mitigation

Public transportation is a critical investment in the prosperity of our state. When considering transportation issues during this legislative session, we hope that you’ll support investment in bus service.

“The return on investment in transportation… is not just measured in how many people physically use it. It’s also measured in improvements to the economy, decreases in people’s commuting time, creation of new jobs and reduction in greenhouse gases.”

—Stephanie Pollack, Secretary of Transportation, MassDOT

Commuters & Congestion

In the Bridgeport region alone, riders boarded buses 5,187,306 times in 2018. That’s about 17,000 trips every day to gainful employment, high school and college, and health and social services. By connecting with Metro North train stations and with regional bus services, GBT enables commuters to get to work while reducing congestion here in Fairfield County. GBT operates the Coastal Link regional route, in partnership with both Milford and Norwalk Transit Districts, which runs along the I-95 corridor and, during peak hours, is so heavily used that buses are often filled to capacity.

Students & Opportunity

There are more than 7,000 students each year who use GBT to get to high school or college, and internships and jobs. We even partnered with the University of Bridgeport and the Discovery Museum to create a STEM bus that travels around to public schools for hands-on learning.

We connect with Housatonic Community College, The University of Bridgeport, and Sacred Heart University as well as major employment centers such as Bridgeport Hospital, St Vincent’s Medical Center, People’s Bank, Sikorsky Aircraft, Shelton Corporate Park and many others.

Seniors & People with Disabilities

On a typical day, GBT provides between 300-400 door-to-door trips to senior and riders with disabilities, enabling people to age at home and live independent lives in their communities. In partnership with local social service agencies, we’ve provided many community services such as Saturday grocery shopping shuttles for seniors and training programs to help disabled people learn how to use bus service.

Emergency Response

Bus transit plays an important role in the state’s transportation network and in emergency response — we’ve provided backup transportation and emergency evacuation services during extreme weather events and during other emergencies.


Public bus service is also one of the safest ways to travel in the U.S. In fact, GBT won a national award in 2017 for its innovative safety program which reduced accidents while decreasing collision and worker’s compensation claims.

Efficient & Productive

Containing costs and ensuring that state investment in bus services benefits as many members of the community as possible are important goals. With declining state investment in bus transit, we have honed our services to be as lean as possible. Through continuous review and refinement, GBT has been able to increase efficiency and productivity. Today our cost per hour of service is less than it was in 2013 and we’re moving an average 30 people per bus per hour and, during peak hours, our buses are often filled to capacity.

Wise Investment

Through this legislative session, GBT asks that you:

  • Preserve existing investment for Bus Transit Operations, ADA Operations and the Municipal Grant Program for seniors;
  • Grow investment in bus services so we can improve frequency and service spans, and reach new areas not served by bus today;
  • Ensure that bus operating investment is considerate of all areas of the state.

Constituent Services

We want to know. We listen carefully to what our riders are saying and investigate every complaint. By interacting and engaging with our customers, we are able to improve and innovate. What we’ve found is that many complaints illuminate the need for more service: more frequent service, later or earlier service hours, more weekend service. We are continuously working toward cleaner, more reliable, and more convenient service for our riders.

When you hear from constituents, we want to hear from you.

You can contact me at 203-366-7070 X124 or dholcomb@gogbt.com.

Doug Holcomb
CEO/General Manager
Greater Bridgeport Transit

More Info & Data

The American Public Transportation Association | 2018 Fact Book
The National Transit Database (NTD) | Federal Transit Administration

More Bus Shelters. More Safety. Ride Easy with GBT.

Clean, safe, accessible public transportation is an important part of the Greater Bridgeport Community and GBT is committed to investment in passenger amenities – such as benches, lighting, shelters, new technology, passenger information systems, and security. Our goal is to keep our 5M annual riders safe and comfortable as they use the bus to get to work, school, shopping, and other activities in the community.

“A good bus shelter is an essential part of any successful urban mass-transit system.” —Project for Public Spaces

Working with our partners at the Federal Transit Administration (FTA), the Connecticut Department of Transportation (CDOT) and the municipalities of Bridgeport, Fairfield and Stratford, GBT has invested heavily in passenger amenities to improve safety, make travel easy and accessible, and keep buses clean and in good working order.

More Bus Shelters.

GBT bus shelter at East Main St and Crescent Ave by the weekly farmers market in the East Side neighborhood.

Since 2012, GBT has installed twenty-five new, ADA accessible bus shelters. Some new shelter installations replaced existing shelters, many of which were more than fifteen years old, while other installations added shelters to stops which had no shelter previously. Currently, there are 49 bus shelters in total. In 2019, GBT is working with CDOT, as well as Fairfield and Stratford, to install five more shelters and two benches at bus stops in those communities.

Trumbull Mall Hub.

In 2014, GBT completely renovated the Trumbull Mall Bus Hub, with five new bus shelters, a wider more accessible platform and improved lighting. Outside of the GBT Bus Station, the Trumbull Mall Bus Hub is one of the most heavily used locations in GBT’s service area, with GBT buses stopping there 200 times a day.


Super Stops at Trumbull Gardens.

GBT is currently working with the Bridgeport Housing Authority and the Trumbull Avenue neighborhood, to design and install six “super stops”, which will be located along Trumbull Avenue for riders on Route 6. These stops will incorporate improved lighting, next bus arrival boards, wind screens, integrated maps, and real-time message boards.

In 2019, GBT will be making improvements to bus stops, sidewalks, and crosswalks along East Town Road on the side of the Connecticut Post Mall in Milford to increase accessibility and safety for pedestrians along this busy corridor, serviced by the Coastal Link bus route. Bus stops and sidewalks will be made larger and more accessible and new shelters will be installed along this route. This project is the result of a public-private partnership between the Connecticut Post Mall, Milford Transit District, CT Transit-New Haven, and GBT.

Community-Led Design.

GBT’s Amenities Program goes beyond an investment in things. The program is also about being “a good neighbor” by working with local communities to bring bus shelters to their bus stops and to ensure the placement and design of bus stops are appropriate for the needs of the neighborhood and individual property owners. GBT conducts community outreach on a regular basis with riders to get suggestions and feedback.

Public Outreach on a GBT bus at Trumbull Gardens

Once bus shelters are installed, GBT employs a hearty maintenance program, which includes weekly inspections and cleanings of bus shelters.

While not all GBT bus stops have bus shelters, GBT’s Bus Stop Program ensures that GBT’s 1,200 bus stops, located along 350 miles of routes in ten Connecticut communities do have a bus stop sign, where permitted. A bright, easy to see bus stop sign is an important part of transit accessibility.

Reach Out and Let Us Know.

As more resources become available, GBT will continue to invest in passenger amenities, at our larger facilities and at individual bus stops. We encourage riders and people in the community to contact us with requests for bus stops and bus stop amenities.

Welcome to the New GBT Website.

You asked. We listened.

Last Fall we met with riders to find out what people wanted in a new website and we heard lots of good ideas. We also looked at the data to see what content and technologies people were using so that the new site would work best to meet the needs of the most people.

We listened to you and made the site more mobile friendly. We moved the pages you visit the most right to the front of the site and moved other information that you didn’t want to see to other places in the site. We put the tools and resources you wanted most right on the home page ─ trip planning, live bus tracking, and schedules.

There is a lot to discover in the new website too, so take some time to check it out and let us know what you think. We look forward to hearing from you!

Thank you for riding with us!